Site Agent — AI support platform
An AI assistant for a website: it answers visitors from the site's own content and hands the conversation to a live operator when needed.
Task and what was built
- Task
- Give a business a chat that answers typical questions on its own, while a person can join the same conversation at any time.
- What was built
- A multi-tenant platform: an embeddable chat widget (Shadow DOM), answers based on each site's own knowledge base (RAG), real-time handoff to an operator over SignalR, an operator console and a separate knowledge base for every client site.
- Technologies
- Role
- Own product: Vadym designed and built it alone — server side, widget, operator console and deployment.
- Result
- Deployed and running on our own server; the public demo shows the widget and the handoff to an operator.
- Similar tasks to discuss
- A support or sales assistant for your website, answers from your own documents, or a chat where your staff can take over from the AI.